Help Center

Find answers about subscriptions, bookings, payments, and everything you need to know about the Kempt platform.

Popular articles

Browse by topic

Find detailed guides organized by category

2 articles

Getting Started

Learn the basics of using Kempt

3 articles

Subscriptions & Billing

How subscriptions and payments work

3 articles

Booking & Rescheduling

Managing your cleaning sessions

2 articles

Refunds, Credits & Disputes

Understanding refund and credit policies

2 articles

Privacy & Safety

How we protect your information

2 articles

Messaging & Reviews

Communicating with your cleaner

Can't find what you need?

Our support team is here to help. Reach out and we'll get back to you as soon as possible.

Typical response time: 24 hours