Contact Us
We're here to help. Choose the best way to reach us based on your needs.
Questions about bookings, subscriptions, or your account
Our Help Center has answers to common questions. If you need personalized help, submit a support request and we'll respond as soon as possible.
Report safety issues or conduct violations
If you have an immediate safety concern, contact local emergency services. For non-emergency safety issues, please report them through our support system.
Help with your cleaner profile, payouts, or bookings
Questions about setting up your profile, managing availability, understanding payouts, or handling booking issues? We're here to help you succeed.
Partnerships, press, and other business matters
For partnership opportunities, press inquiries, or other business matters, please reach out via email.
hello@kempt.comResponse Times
We aim to respond to all support requests within 24-48 hours during business days. Safety concerns are prioritized and reviewed as quickly as possible.